HELP

ORDERING

1.Add items to shopping cart

Pick up items you wish to purchase, and then please click “Add to cart

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2.Proceed to check out
Check title, quantity and total amount of items. Your cart is correct, please click “Proceed to checkout” on the page, “Shopping Cart”.

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3. Set up Delivery Address.

4. If there is anything you need to tell us about your order, please fill in the form.

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5. Set Payment Option

Choose “Credit cards” or “PayPal”

*We only accept “Credit cards” and “PayPal” for overseas purchases.

*If you pay with PayPal, the PayPal pop-up screen will appear.

6. Please read “Terms and conditions” and tick the checkbox.

7. Please click “PLACE ORDER” or “PayPal button”.

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8. Your order has been received.
We sent you an email with the subject line “Your order has been received” automatically, please check it.

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PAYMENT

We accept Credit cards and PayPal.

PayPal(ペイパル)|Mastercard, VISA, American Express, Discover, UnionPay, JCB

INTERNATIONAL SHIPPING

Inteenational shipping

We ship your order from japan to overseas using EMS service.

*EMS service is the fastest international mail service for sending up to 30 kg of documents and merchandise simply and conveniently to over 120 countries and territories worldwide.

*EMS Tracking and Tracing Service is not available in some areas of the world.

Shipping Fee

Shipping fees are required in addition to the product price.

Tracking your order

You will see the latest delivery status through here.

How much duty and tax will I have to pay?

We’re unable to supply estimated duties and taxes as this information will vary by country. Please note that if you place an order online, you will be responsible for all duties, taxes and customs charges. If your order is then refused, you will still be responsible for charges incurred in shipping the package.

RETURNS・EXCHANGE

We take all possible measures to ensure that your item is delivered in excellent conditions, however if a damaged, marked, or faulty item should be delivered please report the error as soon as possible to us.

Please include your name, order number, name of item, reason for return and if you would like to exchange or refund.

Your return will be accepted if it meets any of the following conditions:
– we have sent you a damaged item.
– we have sent you a marked item.
– we have sent you an faulty item.

If the item is out of stock, discontinued, and is not available for exchange, your order will be cancelled and will be refunded.
Returning used items will not be accepted unless faulty item. Please note that used items can not be exchanged.

We do not accept any returns other than defects or damaged product.
Please carefully select the items you would like to order.
If you wish to cancel your order, please proceed from the website before we despatch your order.